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Get To Know Our Technology Team

We caught up with our technology team to discover how they help clients with their technology recruitment needs.

How do you ensure excellent service for your clients?

We think the main thing about ensuring a clients experience with us is first class is to show interest. Get to know them and their needs and keep in regular contact. Sometimes it can be difficult to maintain the constant contact, especially when you have many other clients to satisfy and manage, but it’s essential to delivering the best results.

What are the challenges of hiring for the IT sector?

We've learned that it is particularly challenging due to the fact that the IT sector is forever changing and evolving, especially in recent years. There is always a new kind of technology coming into play, which is also what is exciting about this industry and what makes it one of the most interesting sectors to work in (in our opinion). It’s crucial our Account Managers are aware of the constant progression and work with our clients to come up with suitable solutions to attract the best talent.

How do you help clients tackle these challenges?

We schedule in weekly calls to our clients just to catch up on how things are progressing, whether they need more manpower, or assistance with any of our other services, i.e. payroll etc. We also have big ambitions for where we want First’s Technology division to be in the next 5 years and we're determined to grow the team and boost our presence in the industry.

How do you ensure you have the right industry knowledge?

Industry knowledge is key so we read a lot, listen a lot and talk a lot.

We personally enjoy being active on social media and think it’s a useful tool to keep up to date with all the latest happenings, and engage with others in the sector to discuss future developments and other areas of the Technology and IT industry.

One way that helps us stand out from the crowd is to listen, not just to our clients, but also to other IT professionals in the industry and generally what changes are happening within the industry. What’s the topic of conversation? How can we help or get involved? What’s the latest tech?

We then work with the team to filter key parts of this knowledge into the I.T news section of our website, sharing monthly I.T snapshots that cover the latest goings on in I.T infrastructure, cyber-security and cloud technologies.

Testimonials

"Their knowledge of the industry, our organisation and candidates is one of the leaders in the market. They have always been able to supply us with the right calibre of engineering candidate no matter what the discipline or regional location is.

"First Recruitment Group’s service delivery has always been to a high standard and the customer service provided by the team has ensured that First Recruitment Group will remain a preferred supplier of engineering personnel to WorleyParsons on our future engineering projects."

WorleyParsons

"In my dealings with First I have found them to be responsive, knowledgeable, quality-focused and engaging in their approach. I would have no hesitation in recommending the services of First Recruitment Group to any prospective customers."

Global Engineering Consultancy

"We have a good working relationship with First Recruitment and they always put every effort in to filling our positions whether it's on a permanent or contract basis. First have an honest and open approach to recruitment and their clients which is refreshing. First offer an excellent payroll service which compliments their overall delivery service to MWH Treatment."

MWH Treatment

“As the biggest services supplier to the nuclear industry our demand for personnel is significant, when I have an urgent requirement I know I can rely on First Recruitment to rise to the challenge.

“As a preferred supplier for temporary labour and a fundamental part of our permanent recruitment process we get the right people at the right time. Whether its highly technical/specialist resources or back office support personnel the approach is to the same high standard.”

Veolia Nuclear Solutions

"It’s great to work with a recruitment agency we trust. The team at First Recruitment Group are friendly and straight talking and they continue to provide an excellent service. We’re proud to still be working with them after 20 years."

Simon Carves Engineering Ltd

“There is nothing negative about the service that we’ve received from First. Without fail they have produced positive feedback. The fact that they have placed a diverse range of skills from PA's to Engineers, just goes to show that they have the core skills, intelligence, and initiative that make them great recruiters, and preferred partners.”

Multi-Sector Client

"I have had the pleasure of working with First Recruitment Group over recent years and we have formed a great working relationship. Their understanding of our exacting requirements is outstanding.

"The First team are highly experienced and knowledgeable across the recruitment spectrum and operate in the manner you would expect of a professional outfit of their stature. Their attention to detail and approach is faultless and their commitment and drive has helped our business with unique, complex and difficult recruitment requirements.

"Sarah, our Account Manager, is an incisive thinker as well as hardworking, diligent and reliable and has an extremely helpful and flexible approach to her work. This reflects in her team and with their ability to communicate at all levels in an honest and trusted consultative manner and gives us great faith in their ability to identify candidates who can help us to drive forward and achieve our business goals.

"I have no hesitation in recommending First as a recruitment partner and feel they would be worthy of selection for any engineering or manufacturing business looking for an intelligent and innovative solution."

Nuvia

“I have worked with First Recruitment Group as my partner of choice across a number of large and challenging Oil & Gas projects internationally over recent years.

“First are a high performing business who are built on credibility, honesty, expertise.

“As we push the frontiers of projects and move in to more and more challenging and locations, First will continue to be my partner of choice to help us deliver our projects with confidence.”

TechnipFMC

“We have required a number of Quality Assurance/Quality Control candidates within the Nuclear Industry. Since early 2016 First Recruitment Group have provided a number of QA/QC professionals in locations across the UK.

“We have been very pleased with both the quality of supply and the customer service demonstrated and will continue to use their professional services in the future.”

Bureau Veritas

Read all Testimonials

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