Raising Quality Standards
03 Dec 2018
We are pleased to announce that First Recruitment Group has successfully transitioned from ISO9001:2008 to the revised ISO9001:2015 quality standard.
This has been recognised by the award of an ISO9001:2015 certificate by a recognised accredited certification body.
What is ISO9001:2015?
ISO9001:2015 Quality Management System (QMS) is internationally recognised as the world’s leading quality management standard and has been implemented by over one million organisations in over 170 countries globally. ISO9001 implemented to its full potential becomes an invaluable asset to organisations such as ours.
The purpose of the standard is to assist us in meeting statutory and regulatory requirements relating to our product while achieving excellence in our customer service and delivery.
What are the benefits of ISO9001:2015?
- Increased credibility
- Integration and alignment of internal processes leading to increased productivity
- Consistent delivery of service through conformance to requirements resulting in decreases in “variation”
- Enhanced customer satisfaction - which is the ultimate goal of a QMS
We are consistently working on our internal culture by following high standards to ensure excellent customer service across our business. This improved quality standard will contribute to our future business development and sustainability.